"The Asre Novin International Business Development Complex" values the privacy of its users and places special emphasis on it. It makes every effort to provide secure and reliable services. We recommend reading the following explanations to clarify the website's operations. If you have any questions regarding any of the following points or the website's operation, please contact us for guidance:
- "The Asre Novin International Business Development Complex" respects the confidentiality of users' personal information and, in accordance with the laws of electronic commerce in Iran, does not transfer this information to any third party unless required by legal mandate to do so.
- In order to process orders and provide services, information such as name, national ID number, address, telephone number, and email address is required.
- When purchasing specialized dental products, it is mandatory to provide the dental license number to prevent misuse by non-dental professionals.
- All activities of the Asre Novin International Business Development Complex are conducted with legal permits and based on electronic commerce laws.
- Additionally, like other websites, the Asre Novin International Business Development Complex collects IP and cookie data. However, the complex's protocols, servers, security layers, and appropriate data management methods protect user information and prevent unauthorized access.
Rules and Regulations for Using the Services of the Asre Novin International Business Development Complex
Dear User, please carefully note the following:
- When users access the website of the Asre Novin International Business Development Complex and utilize their user accounts, discount cards, and other services provided by the complex, it signifies their awareness and acceptance of the terms, conditions, and usage procedures of the services provided by the Asre Novin International Business Development Complex. Please note that placing an order also implies the user's complete acceptance of all terms and regulations of the Asre Novin International Business Development Complex at any given time.
General Regulations:
- Please note that all principles and procedures of the Asre Novin International Business Development Complex comply with the laws of Iran, including the Electronic Commerce Law and the Consumer Protection Law. Consequently, users are also obligated to abide by the relevant laws governing users.
- In the event that any changes are made to the regulations, procedures, or services of the Asre Novin International Business Development Complex, they will be published and updated on this page. By continuing to use the site, you agree that your continuous usage constitutes acceptance of any changes made. A customer or user is defined as someone who, with the user information provided in the registration form, places an order or uses any services provided by the Asre Novin International Business Development Complex.
Electronic Communications:
- When registering or making online purchases, or sending emails to the Asre Novin International Business Development Complex, these communications are conducted electronically. By making a request while adhering to all principles and procedures, you agree that the Asre Novin International Business Development Complex may respond electronically (via email, SMS, and other electronic services) to your request.
- the Asre Novin International Business Development Complex uses email, SMS, and WhatsApp to communicate and provide services, inform users of events, news, special services, or special offers to its users and members. If users do not wish to receive such emails and SMS messages, they can intelligently unsubscribe from receiving newsletters from the Asre Novin International Business Development Complex, and remove the option to receive special offers from their user account to avoid receiving SMS messages.
Privacy Policy:
- the Asre Novin International Business Development Complex respects and protects the privacy of individuals who use its services.
- Information collected from users during order placement or registration may be used for the following purposes: improving the quality of services provided to users, streamlining the product delivery process, sending emails about new products and special offers.
- the Asre Novin International Business Development Complex is committed to protecting your privacy to the best of its ability and utilizes necessary technologies to ensure the security and protection of the website's information. By visiting and using the Asre Novin International Business Development Complex website, you express your consent to this policy.
- All content available through any of the Asre Novin International Business Development Complex's services, including text, graphics, logos, icons, buttons, images, downloadable and copyable items, data, and all content produced by the Asre Novin International Business Development Complex, is considered the property of the Asre Novin International Business Development Complex. The right to use and publish all available content is exclusively reserved by the Asre Novin International Business Development Complex, and any unauthorized use without written permission is subject to legal action. Additionally, registered trademarks are also the exclusive property of the Asre Novin International Business Development Complex, and any use for commercial purposes is legally actionable.
- Users are authorized to utilize and use the product list, technical specifications, prices, and any derivatives of the Asre Novin International Business Development Complex website for non-commercial purposes. Any use for commercial purposes, data mining, robots, or similar methods such as data collection and extraction tools is not permitted, and all rights are explicitly reserved by the Asre Novin International Business Development Complex.
- Users are responsible for maintaining the confidentiality of their accounts and passwords when using any of the services provided by the Asre Novin International Business Development Complex. All activities conducted under the user account or password are the responsibility of the users.
- Since the Asre Novin International Business Development Complex offers specialized products, providing a medical license number is mandatory for users. If it is discovered that a user has used someone else's medical license number and falsified information, all responsibility lies with the user. If misuse of a medical license number and falsified information is proven, in addition to legal consequences, the Asre Novin International Business Development Complex will provide all information of the misuser to the rightful owner of the medical license number and absolve itself of any liability.
- Any commercial use of the website's information, including printing, selling, or renting it, is against the regulations of the Asre Novin International Business Development Complex.
- Some content on the website is protected for security reasons, and only registered users have the right to access it. The right to register each member on the website is reserved by the Asre Novin International Business Development Complex.
- If a user does not log into their user account for 6 months, the Asre Novin International Business Development Complex may delete it.
- The Asre Novin International Business Development Complex reserves the right to suspend the services of any delinquent user at any time without any permission and deactivate their user area.
- The only official communication channel approved by us to contact you is the official website www.asrenovin-co.com. We do not contact you through any other method except the official company phone number and sending letters from official and verified addresses listed on the website.
- The website of the Asre Novin International Business Development Complex does not have any online presence other than www.asrenovin-co.com, and it does not have any blogs or identifiers on internet chat programs such as MSN Messenger, etc. We never contact you through these methods.
- Some opportunistic individuals create email accounts on Gmail and Yahoo with the name asrenovin@gmail.com, attempting to misuse them. Therefore, please ensure that you have not received any emails from Gmail and Yahoo addresses after receiving any email purportedly from the Asre Novin International Business Development Complex. Users can only use the addresses mentioned in the contact us section.
- The Asre Novin International Business Development Complex does not accept any responsibility for the transmission of viruses from the website to the user's computer. It is the user's responsibility to ensure the necessary conditions for their security on the internet. Please contact our support department if you receive any unusual emails or requests under the name of the Asre Novin International Business Development Complex before taking any action. 42954-021
- A working day refers to Saturday through Thursday each week, except for public holidays in Iran. All orders placed and services provided are processed during working days and on the first day following holidays.
- The Asre Novin International Business Development Complex allows its customers to place orders 7 days a week, 24 hours a day.
- All orders placed on the website of the Asre Novin International Business Development Complex are notified to the user through order confirmation via SMS, WhatsApp, and a proforma invoice sent via email. the Asre Novin International Business Development Complex always strives to provide the utmost accuracy and effort in delivering services and processing orders. However, if the service for selling a product at the Asre Novin International Business Development Complex ends, even after the customer has placed an order, the right to cancel that order or request a refund remains with the Asre Novin International Business Development Complex. If desired, the customer can choose to replace the discontinued product with another or request a refund.
- The Asre Novin International Business Development Complex reserves the right to suspend new order placement, operations, and sales without prior notice. However, all orders placed before the suspension of new orders will be fully processed and serviced.
- The right to discontinue the sale of all or part of the products for any reason, such as discontinuation of services and sales without prior notice, is reserved for the Asre Novin International Business Development Complex.
- Users must complete the order form with accurate and complete information when ordering a desired product. It goes without saying that incomplete or incorrect information will render the order untraceable and unprocessable.
- Customers can provide another person's name, address, and telephone number for order delivery. If the order amount has been prepaid, the recipient of the order must present identification upon receiving the goods.
- All rights and privileges of a user, including discount history, cannot be transferred to others under any circumstances, and any violation will be dealt with according to the rules.
- Due to technical changes in some product models, there may be differences in the features between new and old products. the Asre Novin International Business Development Complex makes every effort to update its product information. However, the Asre Novin International Business Development Complex is not responsible for differences resulting from changes made by the manufacturer in the products. the Asre Novin International Business Development Complex guarantees free returns under the following conditions:
- If there is a valid reason for the delivered product not being original.
- If the specifications mentioned on the website are different from the delivered product.
- If the received order is different from the requested order.
- If the item is damaged during transportation, in which case you can refrain from accepting the delivery.
- If the sterile packaging of the received item is missing (for items with sterile packaging).
- If there is a problem with the external quality of the product.
- If the product has expired.
* The Asre Novin International Business Development Complex will make every effort to earn your trust so that you can enjoy purchasing specialized products online.
- The information provided for each product on the Asre Novin International Business Development Complex website is for informational purposes only and does not constitute consultation or advertising. Buyers must seek professional information and advice from relevant specialists before using sterile products. Additionally, any opinions expressed by users regarding the product on the website are personal experiences or information and do not create any liability for the Asre Novin International Business Development Complex or them. the Asre Novin International Business Development Complex is not responsible for the accuracy of the information provided on the product packaging; this responsibility lies with the manufacturer.
- In case of lack of awareness, information, or inability of the customer to use sterile products or causing damage to themselves or the product, all responsibilities lie with the customer, and the Asre Novin International Business Development Complex website will not have any commitment in this regard.
- If a returned product is confirmed to be defective by the supplier or manufacturer, the Asre Novin International Business Development Complex will only refund the cost of the product or service according to the invoice (within one month from the invoice date) to the customer. However, we make every effort to ensure that such items are not stocked in the Asre Novin International Business Development Complex warehouse.
- If a sterile product is removed from its sterile packaging, the cost of return, exchange, or purchase will be the responsibility of the buyer, and the Asre Novin International Business Development Complex will not have any commitment. Warranty and after-sales services vary for each product offered on the site and are specified either in the product description or on the packaging by the importing or manufacturing company, or sent along with the product (however, the absence of such information in this section means that the product does not have a warranty). If the purchased item is under warranty and experiences technical defects, the buyer must follow the conditions stated in the warranty card to receive after-sales service from the warranty provider.
* If you have any questions or issues regarding warranty and after-sales services, the experts at the Asre Novin International Business Development Complex will guide you to the best of their ability to ensure that you receive the best service as a user of the Asre Novin International Business Development Complex from the warranty provider.
- All orders outside Tehran are delivered via Tipax, the country's official postal service, or local courier services. The online store of the Asre Novin International Business Development Complex has no control over the timing and process of delivery by these services, but we will make every effort to ensure timely delivery coordination. The delivery time of purchased items will depend on the availability of transportation personnel at your location. Unfortunately, the Asre Novin International Business Development Complex has no control over the delivery time of your parcels by postal workers and can only suggest a timeframe alongside your delivery address. If, due to reasons beyond the seller's control, they cannot deliver the goods within the agreed-upon time, and both parties fail to agree on a new deadline, either party has the right to cancel the order without any charge.
- The delivery location is the address provided by you, the valued customer, during the order placement on the website. This address will be printed on all parcels, and changes to the delivery address after the parcel has been handed over to the courier are not possible.
Comments, opinions, communications, and other content from users intending to post comments on the site must adhere to the following rules:
- Avoid asking questions in the comments section due to its structure.
- Any insult to individuals will result in the non-approval of the user's comment.
- All users have the right to publish their comments, provided they adhere to the site's rules. Therefore, even if you find a comment unrealistic, biased, or incorrect, you should not address the commenter or criticize them. Each user can only express their opinion and leave judgment to the readers.
- Avoid exaggeration or overstatement regarding the strengths or weaknesses of a product in your comments.
- Usernames for dentists must include the first name and last name of the individual in Persian or English letters. Therefore, comments sent with unauthorized usernames (even if all other requirements are met) will be deleted. It is worth mentioning that, to preserve privacy and close relationships with dentists, comments are planned to display only the first name and initial of the last name. However, at the user's request, we will provide the option to display the full name.
- Considering the Asre Novin International Business Development Complex's responsibility for other websites' links, users should not register links to other sites in their comments. Users should be careful to avoid linking to other sites as much as possible.
- Only comments relevant to the specific product will be approved, so refrain from discussing unrelated topics or issues.
- Users should refrain from posting uncertainties or doubts about a product in the comments section. Also, avoid spreading rumors or uncertain information about the products.
- Posting personal contact information, such as phone numbers or email addresses, in the comments section is prohibited. Therefore, refrain from including such contact information in your comments.
- Users are required to submit comments that are useful for site visitors and refrain from expressing any personal, irrelevant, or unnecessary content in this section.
- Comments should be written textually, not orally, and users should avoid abbreviating words or using colloquial language as much as possible. The use of written literature suitable for display on the site is necessary for the approval of user comments.
- Users should note that the Asre Novin International Business Development Complex will not edit any comments, and there is no option to edit comments. Therefore, please review your comment before submission.
- If the mentioned rules are not followed in user comments, the comment will not be approved and will not be displayed on the site. However, the Asre Novin International Business Development Complex does not bear any responsibility for the accuracy or inaccuracy of published comments in this section. Displaying user comments on the site does not imply technical approval by the Asre Novin International Business Development Complex regarding the content of the comments. Therefore, respectful users are requested not to base their decisions solely on user comments. The content of the Asre Novin International Business Development Complex is committed to providing all services with the utmost care and accuracy and uses authentic sources, references, and product manufacturers to produce content.
- It should be noted that the Asre Novin International Business Development Complex does not guarantee that the product descriptions or other content on the website are free from errors. If a product offered by the Asre Novin International Business Development Complex has any discrepancies with the information provided on the website, the only solution is to return the product before use and in its original condition.
- The website of the Asre Novin International Business Development Complex does not accept any responsibility for the deletion of its pages or dead links. The website provides services as they are, and the Asre Novin International Business Development Complex is not responsible for any delays or malfunctions of the site that may arise from natural factors, human factors, internet problems, computer equipment failures, telecommunications, etc. The website of the Asre Novin International Business Development Complex may have community-based services, such as chat rooms, bulletin boards, forums, reviews, news groups, friend networks, and other services, to facilitate your communication with others (both publicly, such as in forums, and privately, such as in friend networks). You agree to use these community services only to post, send, and receive messages that are appropriate and relevant to that specific service.
© All contents of the Asre Novin International Business Development Complex website, including copyrighted material, belong to the Asre Novin International Business Development Complex website.
Branches and Representatives
Head Office: No. 31,Hamid Sadiq Alley, above Somayye Intersection, South Bahar Street, Tehran
Telephone: 77527140 (021) 8 lines
Fax: 77530362 (021)
Showroom No. 1: No. 96, between Tous and Palestine Streets, Keshavarz Boulevard, Tehran
Telephone: 42954 (021) 30 lines
Fax: 88984014 (021)
Showroom No. 2: Iran Dental Trade Center, between Morteza and Komeyl Bridges, Navvab Highway, Tehran
Telephone: 3-66380001 (021)
Fax: 66380004 (021)
Showroom No. 3: Unit 32, Kaveh Passage, in front of the Faculty of Veterinary Medicine, Azadi Street, Tehran
Telephone: 66581477-021
Fax: 66581495 (021)
Sales Offices of Asre novin International Trade Complex:
Ahvaz Office:
Address: 3rd Floor, Pasteur Complex, 4th Eastern Street, Kianpars
Contact: Mrs. Torfi 09129579237 - 09102291268 - 06133920634
Bojnourd Office:
Address: Unit 1, 1st Floor, Bojnourd, Almas Complex, between Ferdowsi Square and 15 Khordad Intersection
Contact: Mrs. Saberi 09129580464
Rasht Office:
Address: 4th Floor, Pasargad Physicians Complex, Amani Alley (opposite Khatam Al-Anbia Dental Clinic), Navab Street, Golsar Intersection, Rasht,
Contact: Mr. Khosronia 09129579233
Shiraz Office:
Address: Unit 601, 6th Floor, Alvand Administrative Building, Doostan Street, Shiraz
Contact: Mr. Ghahremanpour 09124405172 - 07136340521
Qazvin Office:
Address: No. 87, West Madani, (after Khatoon Bakery towards Hasht Behesht junction, 3rd Floor), Daneshgah Street, Qazvin
Contact: Mrs. Nasrollahi 09102291267
Karaj Office:
Address: Unit 12, 3rd Floor, Arvand Building, after Tehran Intersection, after Tehran Intersection, Karaj
Contact: Mr. Ghiaghi 09129580467 - 02633500031
Kerman Office:
Address: No.29, 28 Alley, Khajou Street, Kerman
Contact: Mr. Rahmani 03432516167 - 09140555956
Gorgan Office:
Address: Unit 12, 1st Floor, Tandis Administrative Complex, Edaalat 85, Naharkhoran Boulevard, Gorgan
Contact: Mr. Shahdouli 09129579234 - 01732521640
Mashhad Office:
Address: Unit 304, 3rd Floor, Afra Building, next to Toranj Shopping Center, after Sajjad 12, Imam Sajjad Boulevard, Mashhad
Contact: Mr. Shokoohi 05137660711 - 09127205381 - 09151205391
Shahr-e Rey Office:
Address: Unit 3, 3rd Floor, No. 117, Bayat Street, Mo'alem Square
Contact: Mr. Afshari 09129580468 - 02155926217
Zahedan Office:
Address: Entrance 1, Taleghani Building, next to Tamin Ejtemaee, Taleghani 4, Taleghani Street, Zahedan
Contact: Mrs. Mirshekar 09129580464 - 09912982117
West Azerbaijan Office:
Address: Unit 25, 10th Floor, Tehran Plus Building, opposite Kosar Hospital, Hassani Street, Urmia
Contact: Mr. Asadi 09143176755
Bandar Abbas Office:
Address: 3rd Floor, Soroush Building, Javdan Alley 3, towards Shariati Square, Fatemiye 4th Square, Bandar Abbas
Contact: Mrs. Shojai 09129580925 - 07632223782
Arak Office:
Address: West 2nd Floor,Yeganeh Complex, Intersection of 22 Bahman and Mokhaberat Streets, Arak
Contact: Mr. Rabi'i 09120681865 - 08632220068 - 09912982142
Hamedan Office:
Address: Unit 414, 4th Floor, Saeidiyeh Street, Mirzadeh Eshghi Street, Daneshgah Square, Hamedan
Contact: Mrs. Mokhtari Nezhad 09128116995
Ilam Office:
Address: Unit 3, 3rd Floor,Tirouj Complex, Bagh-e Eslami Alley, Pedestrian Taleghani, Ilam
Contact: Mr. Jamshidi 09912982148
Representatives of Asre novin International Trade Complex:
East Azerbaijan:
- Product: Dental Supplies College
- Mr. Nasiri
- Address: No. 20, opposite the Medical Sciences Faculty, Attar Neyshabouri Alley, Golgasht Street, Tabriz
- Contact: 33353735-041 - 09149967678
Ardabil:
- Mr. Kholdi
- Address: Unit 1,1st Floor, No. 48, Milad Physicians Building, end of Tooyi Alley, Sar Cheshmeh Square, Ardabil
- Contact: 7557767-0914 - 33250015-041
Isfahan:
- Company: Mehr Behbood Gostaran Aryan
- Mr. Nabifar
- Address: No. 1/32, 35 Alley, east Maryam church Alley, between Mehrdad and Tohid Square, Tohid Street, Isfahan
- Contact: 36281468-031 - 09131024801
Amol:
- Company: Sama Trading
- Mr. Akhavan Niaki
- Address: Basement, Rafiepour Building, next to Latifi Pharmacy, Gorji Mahalleh, Amol
- Contact: 44228149-011 - 09113112304
Kashan:
- Company: Texa Teb Eeliya
- Mr. Salehi
- Address: Unit 23, 2nd Floor, Safavi Passage, Rajaee Street, Kashan
- Contact: 55404022-031 - 09132620956
Sanandaj:
- Product: World Dental
- Mr. Jahanbakhsh Zandi
- Address: Units 29 and 30, 2nd Floor, Bahareh Passage, Pasdaran Street, Sanandaj
- Contact: 33233784-087 - 09183715589
Khorramabad:
- Mr. Ehsani Far
- Address: 1st Floor, Almas Shahr Commercial Complex, Farhang Square, Khorramabad
- Contact: 33315266-066 - 09163674013
Kermanshah:
- Product: Sadaf Medical Equipment
- Mr. Alizadeh
- Address: Sadaf Medical Equipmentm, Ejllali Building, Municipality Parking, Kermanshah
- Contact: 37287672-083 - 09188302721
Zanjan:
- Product: Sina Dent
- Mr. Sa'dlou
- Address: Unit 15, 4th Floor, Aqiq Building, beginning of Zeynabiyeh, Sa'di Street, Zanjan
- Contact: 33321548-024 - 09121416053
Yazd:
- Product: Monsef Teb
- Mr. Dehghani
- Address: Monsef Teb, beginning of Azar Yazdi, Bahonar Boulevard, Yazd
- Contact: 37266007-035
Borujerd:
- Product: Shayan Equipment
- Mr. Arya Yar Ahmadi
- Address: Farzangan Passage, Shahid Street, Borujerd
- Contact: 09128472079
Qom:
- Mr. Salehi
- Contact: 09132620956